Free Delivery on Orders Above ₹499
Free Delivery on Orders Above ₹499
My Menu
My Cart
    Cart

    Your Cart is Empty!

Cancellation policy

Cancellation Policy

At CutiScience, we understand that plans can change. This Cancellation Policy explains the terms under which orders placed on www.cutiscience.in can be canceled.

1. Order Cancellation by Customer

  • Customers may request cancellation only before the order is dispatched

  • Cancellation requests must be made by contacting our customer support team through the contact details available on our website

  • Once an order has been shipped or dispatched, cancellation requests will not be accepted

2. Order Cancellation by CutiScience

CutiScience reserves the right to cancel an order in the following situations:

  • Product is out of stock or unavailable

  • Incorrect pricing or product information due to technical errors

  • Payment is not successfully completed or verified

  • Suspected fraudulent or unauthorized transactions

In such cases, the customer will be notified, and a full refund will be processed if payment has already been made.

3. Refund for Canceled Orders

  • Approved cancellations will be refunded to the original payment method

  • Refund processing may take 7–10 business days, depending on the bank or payment gateway

  • No additional charges will be deducted for eligible cancellations

4. No Cancellation After Dispatch

Once an order is dispatched, it cannot be canceled. Customers are advised to refer to our Return Policy and Refund Policy for further assistance, if applicable.

5. Modification of Orders

Order modifications (such as address or quantity changes) are subject to approval and can be requested before dispatch only.

6. Policy Updates

CutiScience reserves the right to update or modify this Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.

7. Contact Us

For cancellation-related queries or support, please contact us through the official contact information provided on www.cutiscience.in.