english
Your Cart is Empty!
At CutiScience, customer satisfaction is our top priority. This Refund Policy outlines the conditions under which refunds may be granted for purchases made through www.cutiscience.in.
Refunds are applicable only under the following conditions:
The product received is damaged, defective, or incorrect
The issue is reported within 48 hours of delivery
The product is unused, unopened, and in its original packaging
Refunds will not be issued for:
Products damaged due to misuse, negligence, or improper handling
Opened, used, or altered products
Items purchased during sale, clearance, or promotional offers
Products returned without original packaging or invoice
To request a refund, customers must:
Contact our support team via the contact details provided on www.cutiscience.in
Share the order ID, product images, and reason for the refund
Wait for verification and approval by our team
Once approved, further instructions will be shared.
Approved refunds will be processed to the original payment method
If paid via online payment, the amount will be credited back to the same account
Refund processing may take 7–10 business days, depending on the bank or payment gateway
Shipping and handling charges are non-refundable
In case of damaged or incorrect items, return shipping may be covered by CutiScience (subject to approval)
Orders can be canceled before dispatch by contacting customer support
Once dispatched, cancellations are not allowed
In eligible cases, CutiScience may offer a replacement instead of a refund, based on product availability and customer preference.
CutiScience reserves the right to refuse any refund request if it does not meet the conditions mentioned in this policy.
CutiScience reserves the right to modify or update this Refund Policy at any time without prior notice. Updates will be effective immediately upon posting on the website.
For refund-related queries or support, please contact us through the official contact information available on www.cutiscience.in.