Return Policy

At CutiScience, we strive to ensure complete customer satisfaction. This Return Policy explains the conditions and process for returning products purchased from www.cutiscience.in.

1. Eligibility for Returns

A product is eligible for return only if:

• The item received is damaged, defective, or incorrect

• The return request is raised within 48 hours of delivery

• The product is unused, unopened, and in original packaging

• Original invoice and all accessories are included

2. Non-Returnable Items

The following items are not eligible for return:

• Used, opened, or tampered products

• Products damaged due to misuse, mishandling, or improper storage

• Items purchased during sale, clearance, or special promotional offers

• Products returned without original packaging or invoice

3. Return Request Process

To initiate a return, please follow these steps:

1. Contact our customer support through the contact details available on www.cutiscience.in

2. Provide your order ID, reason for return, and clear product images

3. Our team will verify the request and approve or reject it accordingly

Once approved, return instructions will be shared with you.

4. Return Shipping

• Customers may be required to ship the product back as per provided instructions

• In case of approved damaged or incorrect items, return shipping may be arranged or reimbursed by CutiScience (subject to verification)

• Products must be securely packed to avoid damage during transit

5. Inspection & Approval

Returned products will be inspected upon receipt. Approval of the return is subject to meeting all policy conditions. If the product does not pass inspection, the return may be rejected.

6. Refund or Replacement

• After successful return inspection, customers may receive a replacement or refund, as applicable

• Refunds will be processed as per our Refund Policy

• Replacements are subject to product availability

7. Order Cancellation

Orders can be canceled before dispatch only. Once shipped, cancellation requests will not be accepted.

8. Right to Refuse Returns

CutiScience reserves the right to refuse any return that does not comply with this Return Policy.

9. Policy Updates

CutiScience reserves the right to modify or update this Return Policy at any time without prior notice. Updates will be effective immediately upon posting on the website.

10. Contact Us

For any return-related queries or assistance, please contact us using the official contact information provided on www.cutiscience.in.